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Traffic Ticket Document Filing Service Terms and Conditions of Site Use

Got a Ticket? You’re Gonna Need a HitMan, a TicketHitMan.

We’re ready to “hit” your ticket, but please read through the terms and conditions of our service first. Just to be sure you understand and agree to them.

And hey, if you have any questions about our terms don’t be shy. Just email support@tickethitman.com.

This Agreement is Between You and TicketHitMan:

These Terms and Conditions are an agreement between you and TicketHitMan.com (“TicketHitMan,” or “we,” “us,” or “our” in this agreement) and applies to the products and services of TicketHitMan.com on all platforms and mediums (including the website TicketHitMan.com, our mobile website, emails, and documents generated using TicketHitMan). By using TicketHitMan, you consent to all of our terms.

By using the TicketHitMan service, you acknowledge that:

  • you have read and agreed to this agreement; and,
  • that you are of age (at least 18) and legal capacity to enter into this agreement.

Anywhere in this agreement where we refer to your use of TicketHitMan or TicketHitMan service, we mean to include:

  • documents or forms generated through TicketHitMan;
  • the emails TicketHitMan sends out; and,
  • content and functionality of any of TicketHitMan’s websites or applications.

Since we do plan on periodically updating this agreement, please check back here often.

TicketHitMan is a Legal Document Assistant, not a Law Firm:

TicketHitMan is a self-help Legal Document Assistant Service which prepares and completes a Trial by Written Declaration for you to submit to court in order to contest your traffic ticket. A Trial by Written Declaration is a way to contest a traffic infraction ticket in California, in writing, without having to make an appearance in court. The “Trial by Written Declaration- defense package” (“the document,” “legal document,” or “documents,” in this agreement), includes:

  • a written defense statement;
  • a Trial by Written Declaration (TR-205) form; and,
  • instructions for your use in contesting a California traffic infraction ticket through a Trial by Written Declaration.

The TicketHitMan service uses document templates or forms which have been approved by licensed attorneys; but, TicketHitMan is not a law firm, does not practice law, and does not give legal advice. Therefore, we:

  • don’t act as your attorneys;
  • are not a substitute for an attorney’s advice;
  • don’t have an attorney-client relationship with you; and,
  • all information you provide us, while protected by our Privacy Policy, is not protected by attorney-client privilege or as attorney work product.

We do not review any information you provide us for legal accuracy or sufficiency, draw legal conclusions, provide opinions about your answers on the online questionnaire, or apply the law to the facts of your situation.

In any action you take through TicketHitMan’s services, you are representing yourself (e.g. you are a “defendant in pro per”), and it is your responsibility to meet any court deadlines (including submitting your documents to the court on time, posting bail on time, and complying with any court order or requirement relating to your ticket).

It is your responsibility to mail your completed Trial by Written Declaration documents to court along with your bail check in the amount specified by your court. The court must receive this no later than your due date. It is recommended that you send your documents along with your bail check by certified mail not later than 5 days prior to your due date. 

State Specific Legal Notices:

Pursuant to California Civil Code Section 1789.3 and California Business and Professions Code Section 17538, residents of California are hereby notified of the following: 

Auto Services Direct LLC., D/B/A TicketHitMan.com, located at 5716 Corsa Ave. Suite 105, in Westlake Village, CA, 91362, is a Legal Document Assistant registered in Ventura County, and the provider of the electronic commercial service on this site.

Although TicketHitMan reserves the right to begin charging for use of all or any portion of this site, currently there are no charges to the consumer imposed by TicketHitMan for use of this site, other than the cost of any products or service purchased on or through the site and any applicable taxes and shipping fees associated with such purchases. TicketHitMan users are notified in advance regarding the applicable charges for each purchase on the web pages relating to each purchase. The purchase terms, including the non-cancellation/no-refund policy, are contained in these Terms of Use. By continuing to engage our services after having reviewed this contract and terms, you agree to be bound by this contract and TicketHitMan Terms and Conditions.

You may obtain information from the local bar association or a legal aid or legal services office regarding free or low-cost representation by a lawyer. You may contact the local police, sheriff, district attorney or legal aid or legal services office if you believe that you are the victim of fraud, unauthorized practice of law or other injury.

 The Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in California may be contacted in writing at 400 R. Street, Suite 3090, Sacramento, CA 95814 or by calling 1-800-952-5210. You may also feel free to contact support@tickethitman.com regarding any aspect of service relating to this site. 

Upon your request, you may have this agreement sent to you by e-mail.

Required Items You Must Submit to TicketHitMan:

After signing up for the TicketHitMan service we require that you provide us the following:

1.Signed Copy of the Engagement Contract

The Engagement Contract is provided to you via email and is also available for download on our website.

 2.Copy of your ticket

To properly prepare your documents we require a legible copy of the ticket the officer handed to you, or for red light camera violations the ticket you received in the mail with photos of the driver.

 3.Incident details

To properly prepare your documents we require you to supply your traffic ticket details via our online questionnaire form by simply logging into your TicketBust account. If you are unable to complete the questionnaire online this can be done over the phone upon your request.

 4.Supporting documents if any are required by the court - such as insurance, registration, proof of corrections

This is not required for all tickets. The ticket the officer handed to you will indicate if the violation is correctable.

About TicketHitMan Service Fee Refund:

TicketHitMan charges a Service Fee and a Document Processing Fee as follows:

  • Cell phones tickets -  $99 ($49 Service Fee and non-refundable $50 Document Processing Fee)
  • Red light camera tickets - $249 ($99 Service Fee and non-refundable $150 Document Processing Fee)
  • All Other tickets - $199 ($79 Service Fee and $120 non-refundable Document Processing Fee)

The Document Processing Fee is non-refundable. The Service Fee (less any amount the court has reduced your fine by and/or less any discount given at checkout) is refundable subject to our terms and conditions.

To qualify for the Service Fee Refund you must have: (1) submitted your “required items” at least 10 days prior to your ticket due date, (2) an eligible ticket, (3) received a court decision notice stating your ticket was not dismissed by the courts and/or reduced to be a zero point violation – i.e. ticket changed to VC-21710 “Coasting,” (4) complied with all our terms and conditions.

 Service Fee Refund requests must be made within 10 days of the court decision date and within 1 year from the date of purchase of TicketHitMan services. To request a refund, you must submit a copy of the court decision notice, a signed TicketHitMan Refund Request Form (RR-1), and a copy of your TicketHitMan receipt for payment.

Tickets Not Eligible for Service Fee Refund:

If your ticket requires a Mandatory Court Appearance or you are required to appear in court because you scheduled a Court Appearance, you will not qualify for our Service Fee Refund. In this case, we will prepare a letter for you to include with your documents requesting the court to waive your required appearance and allow you to file a Trial by Written Declaration. This request is up to the court’s discretion so you will need to verify with the court as to whether or not your request has been granted.

If you paid your bail directly to the court without requesting a Trial by Written Declaration and/or the court has otherwise closed your case because you did not request it from the court when paying your bail, you will not qualify for our Service Fee Refund. In this case, we will prepare a letter for you to include with your documents requesting the court to reopen your case for a Trial by Written Declaration. This request is up to the court’s discretion so you will need to verify with the court as to whether or not your request has been granted.

If you paid your bail directly to the court without requesting a Trial by Written Declaration and the court has otherwise set a court date requiring you to appear because you did not request a Trial by Written Declaration from the court when paying your bail, you will not qualify for our Service Fee Refund. In this case, we will prepare a letter for you to include with your documents requesting the court to allow you to file a Trial by Written Declaration and apply your bail payment. This request is up to the court’s discretion so you will need to verify with the court as to whether or not your request has been granted.

If you do not follow the court requirements for filing a Trial by Written Declaration including posting bail, and/or if you request for us to prepare a bail waiver request letter for you to include with your documents, you will not qualify for our Service Fee Refund. Bail is a court requirement and you must contact the court where your ticket is filed for the required amount.

Options If Your Traffic Ticket Is Not Dismissed:

In the event your traffic ticket is not dismissed or reduced, you have the option to request a new trial from the court. To do this you must file a Trial de Novo - TR220 within 20 days of the court finding you guilty on the Trial by Written Declaration. You can request this document from us. If you are eligible for traffic school, you may also request this from the court at this time.

If you would like assistance in filing a Trial de Novo - TR220, with the court, TicketHitMan.com can prepare and complete this document for you to submit to the court. The charge for this additional service is $49.00. At your option TicketHitMan.com can also prepare court letters for you to submit to court to request Traffic school, court date changes, or other letters required by the court. The fee for this additional service is $29.00 per letter. These optional additional fees are nonrefundable.

Document Modification:

You understand that your traffic ticket documents will be created based on information you have provided (copy of your ticket and details about your ticket) therefore you must provide correct information to TicketHitMan.

Since we do not provide opinions about your answers on the online questionnaire, ticket details given by you, or apply the law to the facts of your situation, it is your responsibility to ensure any documentation you submit to court is true, correct, and accurate.

The completed document you purchase from TicketHitMan is submitted to you electronically - you will receive a soft copy, unprinted digital document file (PDF). You can opt to purchase a hard copy at an additional cost.

We do not recommend you alter the completed document. If you wish to modify the document you must notify TicketHitMan of the edits you wish to be made by emailing documents@tickethitman.com. TicketHitMan cannot give any opinions or recommendations about any modifications you request. TicketHitMan can only make modify or edit your documents at your specific direction, and according to your specifications or requests.

TicketHitMan Content is Subject to Change, Not Guaranteed, and there are No Refunds or Cancellations:

We are constantly striving to keep TicketHitMan’s documents and content accurate and up-to-date; however, the laws change periodically, and we cannot guarantee that all of the information contained in the TicketHitMan service, is always current.

The law varies between different jurisdictions, and may be interpreted differently as such by the various courts and judges. If legal advice for a specific, complex, or unique circumstance is needed, you should consult a licensed attorney. We do not guarantee that our products and services are appropriate for your jurisdiction; and, no Governmental entity has evaluated our knowledge or experience, or the quality of our service.

We also do not guarantee that your ticket will be dismissed by using the TicketHitMan service, because, ultimately the decision is that of the particular judge reviewing your case, not TicketHitMan.

There are no cancellations or refunds, once you have completed the purchase for the TicketHitMan service, as your account had been set up and services have commenced.

TicketHitMan Only Works for Certain California Traffic Tickets:

TicketHitMan’s service is intended for use in contesting a current California traffic infraction ticket. The TicketHitMan service is not for you, if your ticket:

  • is past due (or has a failure to appear);
  • is a misdemeanor;
  • is a parking ticket;
  • is not filed with a California Superior Court;

Attorney Approved Defined:

Any general written defenses, forms, and/or documents that the Company uses to create the Trial by Written Declaration packages that are supplied to you or submitted to the court on your behalf have been reviewed by an attorney who is licensed to practice law in California. The Company advertises this practice as “Attorney Approved.” The Company does not however warrant that an attorney reviews your individual legal documents that Company prepares for you exclusively. The Company provides an online portal to give visitors a general understanding of the legal process relating to traffic tickets, as well as to provide documents and written defenses to individuals who choose to utilize our services to assist with the preparation of their own legal documents for a trial by written declaration. At no time do we review your answers for legal sufficiency, draw legal conclusions, provide legal advice or apply the law to the facts of your particular situation. The Company and its services are not a substitute for the advice of an attorney. The Company strives to keep its legal documents accurate, current, and up-to-date. However, the laws change rapidly, and the Company cannot guarantee that all of the information contained in the website, given in documents, or verbally is always current. The law varies between different jurisdictions, and may be interpreted differently as such. If legal advice for a specific, complex, or unique circumstance is needed, customer should consult a licensed attorney.

Third Party Sites:

In the course of the TicketHitMan service, you may come across links to other websites, which are completely independent of TicketHitMan, and are provided to you only as a convenience.

When you access third-party sites, it is at your own risk. We can make no representation or warranty as to the accuracy, completeness, safety, or authenticity of the information contained a third party site, or the products or services provided or sold by, any such site.

TicketHitMan Retains All Rights in its Services:

TicketHitMan retains all right, title and interest in and to its services, including, without limitation: software, images, text, graphics, illustrations, logos, service marks, copyrights, photographs, videos, music, and all related intellectual property rights.

Except as otherwise provided in this agreement, you may not, and may not permit others to: (a reproduce, modify, translate, enhance, decompile, disassemble, reverse engineer or create derivative works of any of our products and services; (b) sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any of our products and services; or (c) circumvent or disable any security or technological features of our products and services.

TicketHitMan Grants You a Limited License:

Subject to your compliance with this agreement, you are hereby granted a non-exclusive, limited, non-transferable, revocable license to use TicketHitMan’s services as we intend for them to be used. As a registered TicketHitMan user, you are licensed to keep, for your own personal records, electronic or physical copies of documents you have created on TicketHitMan. You may not copy the content of TicketHitMan’s forms or documents for use or sale outside of TicketHitMan. The documents are only intended to be used for you to mail to the court to contest your California traffic ticket.

Restrictions:

In using TicketHitMan or any of its products and services, you agree not to:

  • Intentionally or unintentionally violate any law, statute, ordinance or regulation, or use TicketHitMan in a way that facilitates any such violation.
  • Disrupt or interfere with any other user’s use or enjoyment of TicketHitMan.
  • Upload or otherwise transmit through the TicketHitMan any virus or other harmful, disruptive, or destructive file or code.
  • Create a false identity, represent yourself as someone else, or sign an agreement as someone else or on behalf of someone else.
  • Use or attempt to use another’s account, password, services, or systems.
  • Attempt to transmit any content that you are not authorized to transmit.
  • Disrupt or interfere with the security of, or otherwise cause harm to, TicketHitMan, its products and services, system resources, accounts, passwords, servers, or networks connected to or accessible through TicketHitMan.

Copyright:

The design, text, graphics, and selection and arrangement thereof, of TicketHitMan’s products and services are Copyright © TicketHitMan.com. All rights reserved.

No Incorporating Our Service:

Including our service within any third-party service is not permitted without our prior written consent.

Your Privacy:

Protecting your privacy is very important to us. Please review our Privacy Policy, which explains how TicketHitMan treats your personal information and protects your privacy. Our Privacy Policy is incorporated by reference into these Terms and Conditions.

Termination/Access Restriction:

TicketHitMan reserves the right, in its sole discretion, to terminate your access to any of our services at any time, without notice.

Feedback:

By emailing support@tickethitman.com, you may provide your feedback, suggestions, and ideas on TicketHitMan’s services. You grant us the irrevocable right to use your feedback and incorporate your suggestions into our services without any obligation to provide attribution or compensation to you or any third party.

Warranty Disclaimer:

Because TicketHitMan is a do-it-yourself tool, the accuracy and sufficiency of documents produced using TicketHitMan ultimately depends on user input, which input TicketHitMan does not review. Moreover, the law is a personal matter, and no general tool like TicketHitMan is appropriate in every circumstance. Therefore, we don’t make any claims about quality, accuracy, legal sufficiency, legal enforceability, or appropriateness of TicketHitMan for your needs. If you require legal advice or help on your specific situation, you should consult a licensed attorney in your area.

TicketHitMan service is offered as-is and as-available. TicketHitMan disclaims all warranties of any kind, express or implied, including those of merchantibility, fitness for a particular purpose, and non-infringement.

Liability Disclaimer:

TicketHitMan disclaims liability for any loss, injury, claim or damage related to your use of its products and services, including without limitation, those resulting from errors or omissions, a site or application being down, or data loss. TicketHitMan will not be liable to you for any indirect, incidental, consequential, reliance or special damages, including without limitation damages arising from any court action or legal dispute.

Indemnification:

You agree to indemnify and hold harmless TicketHitMan and its officers, agents, employees, representatives, and assigns from any costs, damages, expenses, and liability caused by your use of any of TicketHitMan’s products and services, your violation of these Terms and Conditions, or your violation of any rights of a third party through use of TicketHitMan or its content.

Modification of These Terms and Conditions:

We reserve the right to modify these Terms and Conditions. You agree that your use of TicketHitMan service after a modification will be treated as acceptance of the modified Terms and Conditions.

Venue in Case of Dispute Between You and TicketHitMan:

You agree that any disputes arising over your use of TicketHitMan will be governed by the laws of the state of California, that California courts will have exclusive jurisdiction over any such disputes, and that Ventura County will serve as the venue.

General:

The headings of sections in this agreement are for convenience only and are not intended to affect the meaning of the agreement.

The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against any party. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party shall not apply in interpreting this Agreement.

Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed as much as possibly consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision.

This is the entire agreement between you and TicketHitMan, with respect to your use of the TicketHitMan service. We reserve any rights not expressly granted here.

 

*We offer a Service Fee Refund
Subject to our Terms & Conditions